Shipping & Returns

Shipping

We process all orders with care to ensure your jewellery reaches you safely and on time. Once an order is confirmed, it is packed securely and dispatched through trusted courier partners. Delivery timelines may vary depending on your location, but most orders are delivered within the estimated shipping period shared at checkout.

Free Shipping

We are happy to offer free shipping on eligible orders, making your shopping experience even more convenient. Free shipping availability may depend on order value, promotional offers, or selected serviceable locations. Any applicable shipping benefits will be clearly shown during checkout before payment.

Returns

Customer satisfaction is important to us. If you receive a damaged, defective, or incorrect item, you may request a return or exchange within the specified return period. The product must be unused, in its original condition, and with all packaging intact. Once approved, our team will guide you through the return process.